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Management
The main goals of clinical management are to reduce costs and increase competitiveness, at the same time systematically promoting organizational and quality development. Surveys carried out by external service providers may be suitable for orientation, but rarely provide more than a few pointers for daily intervention.
All QM methods (EFQM, ISO, TQM, Six Sigma) rely on regular surveys, management intervention and prompt control surveys. A high level of automation and low cost implementation enables you to do this yourself, creating a service oriented culture of evaluation – saving time and money.
QM representative
QM representatives need regular and systematic surveys, avoiding high outsourcing costs. EvaSys qm|Clinica captures QM data automatically. "Scanning instead of typing" is invaluable. EvaSys qm|Clinica allows QM representatives to issue independent survey accounts to anyone in the organization, who can then conduct surveys independently. Apart from the speed of implementation, also allowing ad-hoc questioning, fast and simple data analysis is assisted with the statistics module Sphinx.
Employees, patients, referrers
At first, the people surveyed benefit by their opinions being heard, systematically documented and evaluated. The wide range of ideas that arise from open questions is not be underestimated. Ultimately, employees and patients, as well as referrers, benefit from the decisions and actions taken as a result of the surveys.
IT department
The EvaSys system eases the workload on chronically overstrained IT departments in clinics. There are very few interaction points – a web browser and Acrobat Reader form the minimum requirements - therefore no large scale installations are necessary. With EvaSys qm|Clinica, the central scanning station is designed as a user-friendly one button system, rendering old, home-made solutions obsolete.
Department and ward management, kitchens, pharmacy, transport pools and much more
EvaSys qm|Clinica allows the QM manager to set up user accounts, empowering department managers to create their own questionnaires, obtaining valuable impulses for improvements in their departments. As well as increasing acceptance and establishing a survey culture, this procedure greatly reduces strain on the QM department.
next: 7 Reasons why EvaSys qm|Clinica helps your organisation