Benefits for all involved
Management
Key goals for the clinical management team are to reduce costs and increase competitiveness, at the same time systematically promoting organisational and quality development. All QM methods (EFQM, ISO, TQM, Six Sigma) rely on regular feedback, management intervention and prompt control proceedures. With EvaSys, a high level of automation and low cost of implementation enables management to create a feedback-driven service orientated culture, saving time and money.
QM representative
QM representatives need cost effective accessible and systematic feedback methods. EvaSys Healthcare captures survey data automatically via both online and paper. The data capture methods can be altered based upon the requirements of the sample, therefore increasing response rate. EvaSys Healthcare interface has been designed for everyone, making it is possible for QM representatives to issue independent survey accounts to anyone in the organisation, who can then conduct surveys independently. independent surveys can run seperate from the overall organisational initiatives that require strict controls and secure access and administration.
The IT department
The EvaSys system is designed to ease the workload and impact on busy IT departments. The system only requires a web browser and AcrobatReader as far as the minimum requirements – therefore no large scale installation is necessary. As a further example of the design flexibility, the EvaSys Healthcare system includes fully integrated distributed scanning stations designed as user-friendly one button systems requiring minimal administration.
Department and ward management, kitchens, pharmacy, transport pools and much more
EvaSys Healthcare allows the QM manager to set up user accounts, empowering department mangers to create their own questionnaires. This will give them the opportunity to obtain valuable insights for improvements in their departments. As well as increasing organisational acceptance and establishing a survey culture, the open account functions greatly reduces strain on the QM department.
