Support: Take advantage of our know-how

With a support contract you always have a specialist at your side and benefit from many advantages: In addition to general technical and project-related support during regular working hours by telephone or e-mail, you also receive an update and upgrade service during the term of the contract (different conditions depending on the type of contract).

With a support contract, you will be competently accompanied through all recording projects. You always have a running system and thus secure your throughput. If you have any questions, please do not hesitate to contact us.

Online support – from desktop to desktop

With TeamViewer, we can assist you individually.

 At the consultant’s request, please click on the logo on the left to download TeamViewer QuickSupport from our server.


No installation necessary - just start it.

 For further information regarding TeamViewer and alternative downloads please visit the Website of the TeamViewer GmbH.

Online meeting via TeamViewer

With TeamViewer, it is possible to meet online. During this sessions the content of the moderator's screen is transfered to other screens (desktop sharing). All you need is a PC with Internet access and a telephone with activated Dual-Tone Multi-Frequency (DTMF). Dialing shortcuts should be disabled.

 To join a meeting, please click on the logo on the left to download TeamViewer QuickJoin from our server.

No installation necessary - just start it. 

For further information regarding TeamViewer and alternative downloads - including OS X - please visit the Website of the TeamViewer GmbH.

Support request

If you need to open a support case, please fill out the form below and we will contact you shortly. An accurate description of your question or problem will help us resolve your query as quickly as possible. Thank you very much.

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Please note our data protection policy.

Contact us

Please get in touch with us by phone, email or use our contact form. We look forward to hearing from you and will contact you immediately.

Contact form